This is both a rant and an apology. I’m not one to moan heaven knows but what is the point of a phone if you can’t use it to talk to people?
I invested in a bluetooth phone because I wanted it to connect with my top of the range TomTom for handsfree use. All was well at first and then people would email me wanting to know why I hadn’t responded to their voicemail. Easy, I hadn’t had any voicemail, which is surprising because I’m not THAT unpopular. Then it started ringing and when I answered there was no-one there.
Off I went to the shop to get it replaced, far to easy, can’t do that still under warranty, free repair. But I need a phone for clients to contact me and because I’m mobile a lot. Not a problem all you have to do is BUY a phone to use while yours is away having its FREE repair (is Gordon Brown head of Vodaphone now?). With no real option and with incredible good grace I bought a basic phone for ‘only’ £20. I took it home and charged it up. Did it work? NO! Response from company? it doesn’t matter because your phone is repaired and back in the shop!
I now have my phone back, it works when it feels like it and I often can’t hear people when they do get through. all the information that was stored on it has been lost and i’m a trifle hacked off. My contract runs out in December. Will I be staying with my current provider (I refuse to say service provider)? Well that’s a tough one, let me think……………………hmmmmmmmmm!
If you have tried to contact me with little or no success recently I apologise its not my fault. A big boy did it and ran away!